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Overview

Our refund and returns policy lasts 365 days. If 365 days have passed since your purchase, we can’t offer you a full refund or exchange.

Price increase will impact the cost at the time you take a lesson

Additional non-returnable items:

• Gift cards

To complete your return, we require a receipt or proof of purchase.

• Refunds

Once your return request is received and confirmed as not taken, we will send you an email to notify you that we have received your returned request. We will also notify you of the approval or rejection of your refund.

• a 15% admin charge applies to all refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@idrivesafety.com.au.

Terms and conditions

42.9          48 hours notice is required for cancelations or changes, otherwise   full charges   apply. 

42.9.1.       If the session can be allocated to another client no charges will be payable

42.9.2       Lost or mislaid work book replacements are charged per book. Ask your coach   for up to date price list

42.9.3        All training is 60  minutes unless otherwise notified

42.9.4        All clients are requested to have valid email for booking calendar notifications.   admin@idrivesafety.com.au

42.10         For complete terms and conditions please refer to web site.

42.11.         All training cars have video monitoring and GPS tracking active, it is a condition   of entry that you accept our terms and conditions,

late payment fees attract 1.5% penalty payment compounding

all car trainings are  monitored by front and back camera  and with voice recording for your and coaches protection

 as a condition of entry is an acceptance of our terms and conditions

credit fees attract a 1.9 % surcharge *

           * we reserve the right to change without notice

Need help?

Contact us at admin@idrivesafety.com.au for questions related to refunds and returns.